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Instead
of a hook in the dressing room, install a short (18" to
24") sturdy brass curtain rod to hang possibilities on. It’s
easier for the customer to see her selections and to keep them neat.
Open 10
minutes earlier than your stated hours and close 10 minutes late.
There’s nothing more irate than a potential customer with an
inaccurate watch.
Offer
layaway. It saves a sale when an enthusiastic customer gets carried
away; it engenders a return trip which should result in more buying;
and it shows your concern for customer convenience and service.
Layaways are well worth the space and the minimal extra bookkeeping.
Pay
consignors in cash whenever possible. It motivates them into coming
in more often, bringing more items and creating traffic. Cash is
more readily spent if it’s in hand and in your shop. Plus, paying
a consignor in cash will impress eavesdropping customers and prompt
then to become suppliers too.
Don’t
have a clock visible to shoppers. It will only remind them that time
flies, and they’ll stop having fun. . . and buying!
Get your
business noticed on the #1 Google result for consignment shopping: List your shop on the
| TGtbT.com is the premiere web site for professional resalers. Start a consignment, resale or thrift store with our free articles and Products for the Professional Resaler. Interested in business plans, operating your shop, consignment software and selling secondhand clothes, upscale designer fashions, children's gear or used furniture? Consignment shops, resale stores, thrift stores and consignment sales use Too Good to be Threw. As a lifelong member of NARTS and a consignment consultant, our information is designed for the resale industry. | ||
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